Terms of Service

These terms govern your use of Infotek VoiceSMS ("we", "us"). By creating an account you agree to them.

1. Acceptable use

You may only send voice messages to people who have agreed to receive them or who have an existing relationship with you. You must comply with the regulations of the Nigerian Communications Commission (NCC), including Do-Not-Disturb rules and permitted calling hours, and with the Nigeria Data Protection Act. Fraudulent, threatening, obscene, misleading or unlawful content is prohibited.

2. Content review

Every voice recording is subject to review before it can be sent. We may reject recordings or suspend accounts that breach these terms, without refund of credits used for prohibited content.

3. Credits and billing

Credits are purchased in advance and do not expire. Credits for each campaign are reserved when it is created; credits for calls that are not answered are returned to your wallet when the campaign finishes. Payments are processed by Paystack. Purchased credits are non-refundable except where required by law.

4. Delivery

We route calls through licensed carrier partners and make reasonable efforts to deliver every call, but we cannot guarantee that a recipient will answer, or that a network will be available at all times.

5. Resellers

Resellers are responsible for their customers' compliance with these terms and for the prices they charge them.

6. Contact

Questions about these terms: support@infotekps.com.